Citizens want access to their information and applications instantly, whenever and wherever required. Through a secure visual desktop infrastructure, a new citizen-centric environment can be created
Central government needs to deliver better, more agile and responsive public services, all at a lower cost. In order to do so the way government departments work needs to be redefined.
By creating a change in culture and processes, collaboration can be improved and flexible working supported. All of which is possible through a Desktop as a Service (DaaS) solution.
What is DaaS?
DaaS is a cloud computing solution in which virtual desktop infrastructure is outsourced to a third-party provider. As its hosted on the cloud, users can access their virtual desktops and applications wherever they go, using whichever device they need.
One of the biggest IT challenges central government faces is its current legacy IT infrastructure and applications.
Challenged to reduce overheads, government organisations could benefit from harnessing artificial intelligence and deploying process automation, however their legacy infrastructure and applications are barriers to achieving this goal.
Many government departments and agencies are struggling to support their legacy environments, spending a disproportionate effort delivering day to day legacy services which allows little opportunity to drive innovation and harness new technologies, which would deliver maximum value to the taxpayer.
How Government benefits from DaaS
By utilising DaaS, departments and agencies can rapidly provision users and offer them flexible device options, so they can work from any location on their preferred device.
It fully supports Bring Your Own Device (BYOD) initiatives to allow staff to bring and use their own technology to securely access their applications.
Delivered as a fully managed solution with 24/7 support, Government organisations can relieve the worries of security, integrity and delivery of their desktop service.
The SCC solution
SCC’s secure DaaS is delivered as a managed service with SCC maintaining and managing the desktop profiles and operating system, to ensure it is always up to date with vendor releases and refresh schedules. Central government departments will benefit from 24/7 support, guaranteed service levels, and predictable monthly costs.
DaaS replaces the traditional capital expenditure requirements of IT deployments with a simple per user, per month payment model delivering proven cost savings.
Our fully managed service provides, the operations and delivery of the infrastructure, which includes; multi-device access (desktop clients, thin clients, tablets, mobile devices), monitoring of availability and performance, monthly capacity and availability reporting, 24/7/365 service desk and technical support, Microsoft Windows Server Operating System (Desktop Operating Systems available as additional option), and more.
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Kat Cooke is Senior Content Writer at SCC. She was previously Senior Journalist at the Aesthetics journal, and has worked for Sky News, providing live coverage of the last two General Elections and the EU Referendum. Kat has a 2:1 degree in Journalism from City University London.